ALL EMAIL IS DELAYED BY A TELEPHONE ICON ,WHY

  • Thread starter RONNIEJAY32
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RONNIEJAY32

All email that I receive are marked with an icon that looks like a telephone.
I have to mark each one to download them and then send/receive. It started
when I installed ESET antivirus. I cannot delete any message untill I wait
for the complete download. The blocked senders do not move to junk mail until
I download and then redo send/receive. What do I need to do to get this back
to normal?
 
D

Duncan McC

In article <8EDBFFDB-1AE7-4C80-9368-E5F18505DB64@microsoft.com>,
RONNIEJAY32 says...
>
> All email that I receive are marked with an icon that looks like a telephone.
> I have to mark each one to download them and then send/receive. It started
> when I installed ESET antivirus. I cannot delete any message untill I wait
> for the complete download. The blocked senders do not move to junk mail until
> I download and then redo send/receive. What do I need to do to get this back
> to normal?


You don't say what version of Outlook you are using, nor the platform
(operating system) that you are running on.

Regardless, this is clearly not an Outlook problem - as is fairly
obvious.

Change the eSet AV settings so it does not scan incoming nor outgoing
email (preferably, stop it from doing anything with your emails).

(The "realtime" scanning component of any AV program will still stop
viruses).

Duncan.
 
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