Desktop notification error

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QW5kZWUzOQ

Someone in my group is having an issue with the desktop notification. They
are unable to open an email from the notification box - they get an error
message that states the operation failed. They can open the email from their
inbox. We are on Exchange, Outlook 2003, SP3. Thanks!
 
R

Roady [MVP]

Does it work correctly in Outlook Safe Mode?
Start-> Run; outlook.exe /safe

If so, the issue is most likely caused by an addin that you have installed.
See http://www.msoutlook.info/question/88

---
"Andee39" <Andee39> wrote in message
news:63773487-EBC4-419E-AFB4-3426ABABE6BC@microsoft.com...
> Someone in my group is having an issue with the desktop notification.
> They
> are unable to open an email from the notification box - they get an error
> message that states the operation failed. They can open the email from
> their
> inbox. We are on Exchange, Outlook 2003, SP3. Thanks!


 
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