Outlook 2007 Address Book Won't Recognize Contacts

  • Thread starter Z2FpYQ
  • Start date Views 2,329
Status
Not open for further replies.
Z

Z2FpYQ

Outlook 2007 Address Book Won't Recognize Contacts

This issue was described by vicmike 7/24/08 & I now have the same issue.

My Outlook Address Book (OAB) does not recognize the contacts information in

the .pst file.

I cannot open a new message and select an address from the OAB. The OAB is

blank and I can't add entries via the OAB.

In Mail > File > Data File Management > Address Books Tab, the OAB is

displayed. However, it does not list itself when Change is clicked.

In Contacts > Properties > OAB tab, the "Show this folder as an OAB" is

grayed out.

From:

Contacts are not available in the Address Book

http://www.howto-outlook.com/faq/con...ddressbook.htm

This page accurately describes the problem, and ends with the advice to

"recreate your mail profile," because the OAB service is corrupted.

That leads to these instructions:

Adding/Recreating a Mail Profile

http://www.howto-outlook.com/faq/newprofile.htm

I've created a new mail profile, but the problem remains identical.

Can anyone pls advise a solution?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
You need to make a new profile (don't delete or copy the old one) and before

opening outlook with the new profile, add the current pst to the profile

and set it as default.

Do not use import.

See http://www.outlook-tips.net/beginner/2007_profile.htm

"gaia" <gaia> wrote in message

news:64269205-3DB7-4B02-9E97-C1C7DAAC3E06@microsoft.com...
> Outlook 2007 Address Book Won't Recognize Contacts

> This issue was described by vicmike 7/24/08 & I now have the same issue.
> My Outlook Address Book (OAB) does not recognize the contacts information
> in
> the .pst file.

> I cannot open a new message and select an address from the OAB. The OAB is
> blank and I can't add entries via the OAB.

> In Mail > File > Data File Management > Address Books Tab, the OAB is
> displayed. However, it does not list itself when Change is clicked.

> In Contacts > Properties > OAB tab, the "Show this folder as an OAB" is
> grayed out.

> From:
> Contacts are not available in the Address Book
> http://www.howto-outlook.com/faq/con...ddressbook.htm

> This page accurately describes the problem, and ends with the advice to
> "recreate your mail profile," because the OAB service is corrupted.

> That leads to these instructions:

> Adding/Recreating a Mail Profile
> http://www.howto-outlook.com/faq/newprofile.htm

> I've created a new mail profile, but the problem remains identical.

> Can anyone pls advise a solution?
>
 
Status
Not open for further replies.

Similar threads

Top