Trying to start Outlook after installing and removing Office pro 2010

  • Thread starter scooterman
  • Start date Views 637
Status
Not open for further replies.
S

scooterman

I get a message that says Cannot open your default e-mail folders. Outlook cannot start because a data file to send and receive mail cannot be found. To add a data file such as a personal folder file, double click the MAIL icon in Windows control panel. When I try to add a folder I get message that says This information service is not installed on your computer. I removed Office 2010 from my computer and reinstalled Office 2007 but still cannot get Outlook to open.
 
D

Doakm

Have you gone into the Mail icon in the Control Panel and removed the profiles and created a new one? Outlook 2010 now stores its data files in the Documents folder which is probably why Outlook 2007 is not seeing them.

Doak[MSFT]
 
J

Jateen Mahapatra



To create a new profile in Outlook 2007 you may follow the steps given in the link below:

http://support.microsoft.com/default.aspx/kb/829918

Jateen Kumar Mahapatra, Microsoft Answers Support Engineer.

• We appreciate your participation in MS Forums, Help us understand your needs better. To share your valuable Feedback please Click here.

 
Status
Not open for further replies.
Top