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randb43



Incoming email is either routed to the inbox or unread folder. How do I have all email sent to the inbox, other than junk mail?

Thanks

 

Brian Tillman

Senior Member
The Unread Mail folder is not a real folder. It is a Search folder that aggregates all the messages with the unread attribute together in one view. They're still in their original folders. The Unread Mail folder will have an "In folder" column that will tell you in which folder the messages actually reside. If it says "Inbox", then that's where they are. If you can't see them in Inbox, then your view is hiding them. Reset the view.
 
G

Guruprasad Ra



To clear the views in Outlook do the following,

Click on Start > All Programs > Accessories > Run >Type outlook /cleanviews in the "Open" text box and click Ok

 
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