Outlook 2010 - RSS Feed minor bug

  • Thread starter Bladehawk
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Bladehawk



Outlook 2010 cannot mark all RSS Feeds read on windows 7 64 bit.

1. Open outlook
2. Add several RSS feeds
3. Wait for several of them to have unread items
4. Right click "RSS Feeds" at the title level
5. Select mark all as read
6. Outlook fails to mark any of the RSS feeds read. No error is populated and this worked in office 2009.

the steps from problem recorder are as follows:

Recording Session: 6/17/2010 4:43:48 PM - 4:44:14 PM

Problem Steps: 5, Missed Steps: 0, Other Errors: 0

Operating System: 7600.16539.amd64fre.win7_gdr.100226-1909 6.1.0.0.2.3

Problem Step 1: User left click on "RSS Feeds (outline item)" in "Inbox - Personal Folders - Microsoft Outlook"
Program: Microsoft Outlook, 14.0.4760.1000, Microsoft Corporation, OUTLOOK.EXE -EMBEDDING, OUTLOOK.EXE
UI Elements: RSS Feeds, Personal Folders, Mail Folders, NetUIHWND, NUIDocumentWindow, NetUINativeHWNDHost, Inbox - Personal Folders - Microsoft Outlook, rctrl_renwnd32

Problem Step 2: User right click on "RSS Feeds (outline item)" in "RSS Feeds - Personal Folders - Microsoft Outlook"
Program: Microsoft Outlook, 14.0.4760.1000, Microsoft Corporation, OUTLOOK.EXE -EMBEDDING, OUTLOOK.EXE
UI Elements: RSS Feeds, Personal Folders, Mail Folders, NetUIHWND, NUIDocumentWindow, NetUINativeHWNDHost, RSS Feeds - Personal Folders - Microsoft Outlook, rctrl_renwnd32

Problem Step 3: User left clicked
Program: Microsoft Outlook, 14.0.4760.1000, Microsoft Corporation, OUTLOOK.EXE -EMBEDDING, OUTLOOK.EXE
UI Elements: NetUIHWND, Net UI Tool Window

Problem Step 4: User mouse drag start on "Lifehacker (outline item)" in "Outlook Syndicated Content (RSS) Directory - Microsoft Outlook"
Program: Microsoft Outlook, 14.0.4760.1000, Microsoft Corporation, OUTLOOK.EXE -EMBEDDING, OUTLOOK.EXE
UI Elements: Lifehacker, RSS Feeds, Personal Folders, Mail Folders, NetUIHWND, NUIDocumentWindow, NetUINativeHWNDHost, Outlook Syndicated Content (RSS) Directory - Microsoft Outlook, rctrl_renwnd32

Problem Step 5: User mouse drag end on "Lifehacker (outline item)" in "Outlook Syndicated Content (RSS) Directory - Microsoft Outlook"
Program: Microsoft Outlook, 14.0.4760.1000, Microsoft Corporation, OUTLOOK.EXE -EMBEDDING, OUTLOOK.EXE
UI Elements: Lifehacker, RSS Feeds, Personal Folders, Mail Folders, NetUIHWND, NUIDocumentWindow, NetUINativeHWNDHost, Outlook Syndicated Content (RSS) Directory - Microsoft Outlook, rctrl_renwnd32

Images available if microsoft gives me an upload site.
 
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Black Barron



Try the same steps on a new outlook profile. Post back the status on the issue. It worked for me fine though in office 2010 and office 2007

P.S : Please post back with the status of the issue. If this post was helpful to you, please vote for my post If this post has helped you resolve your issue, please mark my post as answered.
 
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Bladehawk

I'll test it when I get home, but I need it to work on my profile regardless. I'd really rather not uninstall/re-install and it looks like someone else has the same issue so it's not an isolated case.
 
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Bladehawk

No luck, it may be because I'm using firefox to subscribe rather than the "common feed", but even setting outlook to sync with the common feed doesn't help. Any Firefox users not having an issue?
 
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