OL2007/Vista: Outlook Connector 14.0 disabled after installing Windows Live Essentials June 2010 beta

  • Thread starter Miroslav Prágl [MVP]
  • Start date Views 873
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Miroslav Prágl [MVP]



Hi,
I've installed june 2010 Windows Live Essentials Beta. Unfortunately it seems to conflict with Outlook Connector 14 - now I can't neither use Outlook Connector nor re-add my Live/Hotmail account (which should be supported by Windows Live Outlook connector pack)

Any ideas? Will meanwhile uninstall Outlook Connector, Windows Live Beta and then re-install Windows Live Beta, keep your fingers crossed pls. Anyway it seems that the version of OL connector included in Windows Live Beta is the same as used before.

/edit:
There're TWO Msncon32.dll libraries - one in "c:\Program Files (x86)\Common Files\System\MSMAPI\MSNCON32.DLL" , another one in "c:\Program Files (x86)\Common Files\System\MSMAPI\1033\MSNCON32.DLL". Same version, different sizes (2MB vs. 20 kB). Outlook tries to use "c:\Program Files (x86)\Common Files\System\MSMAPI\MSNCON32.DLL" using SHORT FILENAME/PATH ("C:\PROGRA~2\COMMON~1\SYSTEM\MSMAPI\MSNCON32.DLL"). Now I can see Outlook Connector in OL2007 menu bar but "Add a new account" does nothing.

MP
 
M

Miroslav Prágl [MVP]



Hello, colleague,
in current "wlsetup-webc.exe" installer for Windows Live Essentials Beta there's feature called "Outlook Connector Pack"

which actually (according to appwiz.cpl) installs "Microsoft Outlook Hotmail Connector 32-bit" 14.0.4763.1000 and "Microsoft Outlook Social connector 32-bit", same version.

The addin keeps unchecking (sorry for Czech version) - ran Outlook as Administrator, Checked, open COM extensions again - unchecked:

MP
 
M

Miroslav Prágl [MVP]



Seems i caught a BUG. Outlook expects Hotmail Connector in "c:\Program Files (x86)\Common Files\System\MSMAPI\1029" (where ther actually Fax Mail Transport driver resides). I temporarily put Hotmail Connector here (I don't use fax) and wait for bug to be fixed

MP
 
H

Hal Hostetler - Print-Imaging [MVP]

....which would possibly be why I DON'T have the problem, I'm running Win 7 Ultimate 32 bit (no "Program Files (X86)" folder). I've got other problems with the Essentials beta; we run Sunbelt's VIPRE Enterprise AntiVirus and the Essentials install now prevents the Agent service from starting. I also note that I asked the installer for the Bing bar and didn't get it. I've since installed it manually.

Hal

www.kvoa.com -- KVOA Television, Tucson, AZ.

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Miroslav Prágl [MVP]



I tried to sumbit this bug to http://windowslivehelp.com bot the web keeps throwing errors and timeouts like zillions of people are trying to get help :(

MP

P.S. Win7 64 bit - same behavior. Also tried to install 12.1 version of OL connector - this one let me add account and looked like working but obviously did NOT let me connect to my accounts and suggested upgrade. After upgrade - result was the same as above. DLL H*LL.

P.P.S. Sorry for OT but I couldn't figure out how to purge deleted mail from IMAP folders in WLMail Beta. Am I dumb or blind or both?
 

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