Making All Rules Run

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cShane



Greetings,

I would like to have all of my Rules run when I receive new mail. However, there seem to be "stop processing" icons in the Actions column in the Rules and Alerts dialog box:

Rules and Alerts

How can I remove a "stop processor"?

Thanks,
Shane.

Windows 7 Home Premium 32-bit; Internet Explorer 8.0.7600.16385
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange


You need to open the rule and deselect it - but it only stops processing when the rule applies to a message, so you don't have multiple rules processing a message. Then the rules move on to the next message.

for example, if you have 3 rules:

move mail from john to john folder
move mail with help in the subject to Help folder
move mail i'm cc'd on to cc folder

and get a message from john, cc'd to you with Help in the subject, each rule will move the message and you'll end up with 3 copies. With Stop processing in the first rule, the message moves to the john folder and the rules go on to the next message.

 
C

cShane

You need to open the rule and deselect it

Deselect what?

There are three lines to each rule:

Apply this rule after the message arrives
from support@myhosting.com
forward it to [myself]

Do I deselect the the condition, the action, or the exception?

Thanks,
Shane.

Windows 7 Home Premium 32-bit; Internet Explorer 8.0.7600.16385
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
If Stop processing is selected, deselect it. The tools icon is not limited to stop processing - forwarding adds it too.

 
C

cShane



Diane,

"Stop processing more rules" isn't selected in any of the Rules.

So the tools icon could be there because I'm forwarding the message? Someone else told me it meant it was a "stop processing" icon.

Shane.

Windows 7 Home Premium 32-bit; Internet Explorer 8.0.7600.16385
 

Brian Tillman

Senior Member
The Tool icon is there for many of the actions. It's an "action is present" icon, not a "stop processing" icon.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It's not for ALL actions - just ones that don't have other icons.

 
C

cShane



OK, Thanks.

So, back to my original question: how do I make more than one rule run on a message? Right now, rule processing stops after the first rule.

Thanks,
Shane.

Windows 7 Home Premium 32-bit; Internet Explorer 8.0.7600.16385
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange


OK, Thanks.

So, back to my original question: how do I make more than one rule run on a message? Right now, rule processing stops after the first rule.

Thanks,
Shane.

Windows 7 Home Premium 32-bit; Internet Explorer 8.0.7600.16385You removed stop processing from the rule? Did you try reordering the rules?
 
C

cShane



"Stop processing more rules" was never selected on any of the rules.

I've tried reording the rules, but it didn't help.

Thanks,
Shane.

Windows 7 Home Premium 32-bit; Internet Explorer 8.0.7600.16385
 
B

Ben M. Schorr [MVP]



If stop processing isn't selected and a message matches the criteria for multiple rules then all relevant rules should act upon the message. How do you know they AREN'T running? Can you be a little more specific about what the rules do and what order you have them listed in?
 
C

cShane



I was able to fix the problem by adding some fancy exceptions and having each rule perform a different task.

Thanks for your replies.

Shane.

Windows 7 Home Premium 32-bit; Internet Explorer 8.0.7600.16385
 
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