The problem is with Outlook's connection to hotmail. I am running MS Windows 7 64 bit on a new computer (i5) and have installed my Office 2003 with Outlook. Installed the Outlook connector and update, but sometimes there are blank spaces (with only dates) in my outlook incomming hotmail messages window, where messages have not be transmitted from my hotmail account - they still exist in hotmail - I can find them there, but only a blank line exists in Outlook. Clicking send/receive does not solve the problem - the lines remain blank. This did not happen in XP Pro on a prior computer - ever! Greg R.