Intermittent Application Hang Occurs When Replying to E-mails

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officeguy12



Has occured more than a few times today. Appears when I select a message - hit reply all - and then begin typing... I get a few words in and than WHAM.... it hangs... w/out any response... but outlook continues to use 35 - 50% CPU. I end up killing the process and restarting outlook... any clues as to how to diagnose the issue? Event viewer lists a few checkpoint rollbacks on some .psts and indexer reconciliations throughout the day.
 
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Somasundaram Pandiaraj



Do you have multiple PST files opened in Outlook? What is size of the default PST file?

Try creating a new PST file for Outlook and then set it as default for your profile. Check if you"re able to work with Outlook without any issues.

Close all the other non-default PST files and then try to open Outlook.
 
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