spooler subsystem app has encountered a problem and needs to close - after seeing that...I can't open outlook - internet works - but computer is freez

C

ccher



spooler subsystem app has encountered a problem error

my internet works but not outlook...computer slow..freezing,e tc..
 
N

Natasha Dsouza



Change the default printer to Microsoft XPS Document Writer and check if the issue occurs.

To Change the default printer you can check the Microsoft link below:

http://office.microsoft.com/en-us/help/HP030656071033.aspx

If you are able to open Outlook when Microsoft XPS Document Writer is the default printer, then you may want to check for latest printer drivers with the printer manufacturer.

If the issue still occurs check if you can get error messages for the issue using event viewer referring to the steps mentioned in the KB article below:

http://support.microsoft.com/kb/947321
 

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