Uninstall exchange 2010

  • Thread starter jaytaba
  • Start date Views 2,283


I need to remove the Exchange 2010 Mailbox role from my server.

Ran the setup.com /m:uninstall and the uninstall process fails with the following message:

---- Mailbox Role Checks ......................... FAILED
Uninstall cannot continue. Database 'Mailbox Database 0652571616': This mai

lbox database contains one or more mailboxes or arbitration mailboxes. To get a

list of all mailboxes in this database, run the command Get-Mailbox -Database <D

atabase ID>. To get a list of all arbitration mailboxes in this database, run th

e command Get-Mailbox -Database <Database ID> -Arbitration. To disable a non-arb

itration mailbox so that you can delete the mailbox database, run the command Di

sable-Mailbox <Mailbox ID>. Arbitration mailboxes should be moved to another ser

ver; run the command Move-Mailbox <Mailbox ID> -Arbitration -TargetDatabase <Dat

abase ID>. To remove the arbitration mailbox if this is the last server in the

organization, run the command Remove-Mailbox <Mailbox ID> -Arbitration -RemoveLa

Uninstall cannot continue. Database 'Public Folder Database 1650533127': Th

e public folder database " Public Folder Database 1650533127" contains the follow

ing offline address book(s):

\Default Offline Address Book

> Before you can delete the public folder database, you must change the OAB dis

tribution mentod to Web-based distribution.
Organization Checks ......................... COMPLETED

The Exchange Server setup operation did not complete. Visit http://support.micro

soft.com and enter the Error ID to find more information.

Exchange Server setup encountered an error.

---------------------------------I ran the " get-mailbox -arbitration | fl name, identity"

Got the Identity and ran the following remove-mailbox ... commands but I am running into Active Directory issues.

What should I do to remove the software from my system?

Name : SystemMailbox{1f05a927-3be2-4fb9-aa03-b59fe3b56f4c}

Identity : Calidco.Net/Users/SystemMailbox{1f05a927-3be2-4fb9-aa03-b59fe3b56f4c}

Name : SystemMailbox{e0dc1c29-89c3-4034-b678-e6c29d823ed9}

Identity : Calidco.Net/Users/SystemMailbox{e0dc1c29-89c3-4034-b678-e6c29d823ed9

remove-mailbox -identity " Calidco.Net/Users/SystemMailbox{1f05a927-3be2-4fb9-aa03-b59fe3b56f4c}" -arbitration -RemoveLastArbitrationMailboxAllowed

remove-mailbox -identity " Calidco.Net/Users/SystemMailbox{e0dc1c29-89c3-4034-b678-e6c29d823ed9}" -arbitration -RemoveLastArbitrationMailboxAllowed

[PS] C:\Windows\System32>remove-mailbox -identity " Calidco.Net/Users/SystemMailb

ox{1f05a927-3be2-4fb9-aa03-b59fe3b56f4c}" -arbitration


Are you sure you want to perform this action?

Removing the Mailbox

" Calidco.Net/Users/SystemMailbox{1f05a927-3be2-4fb9-aa03-b59fe3b56f4c}" will

remove the Windows user object and mark the mailbox in the database for


[Y] Yes [A] Yes to All [N] No [L] No to All [?] Help (default is " Y" ): y

Invoke-Command : Active Directory operation failed on WIN-S47RNBO387P.Calidco.N

et. This error is not retriable. Additional information: Access is denied.

Active directory response: 00000005: SecErr: DSID-03152374, problem 4003 (INSUF


At C:\Users\administrator.CALIDCO\AppData\Local\Temp\tmp_caa4500c-63c4-4c52-9d8


su.psm1:19131 char:25

+ $scriptCmd = { & <<<< $script:InvokeCommand `
+ CategoryInfo : NotSpecified: (0:Int32) [Remove-Mailbox], ADOper
+ FullyQualifiedErrorId : CE37EEEE,Microsoft.Exchange.Management.Recipient




Ray Wooge


Thank you very much! Removing the Mailboxes through ADSIEdit.MSC worked for me as the Information Store Service would not start meaning the database could not be contacted.


Sathish Kumar Elango


Exchange 2010 Manual Un-Installation is UN-SUPPORTED.

The Best way to Remove Exchange 2010 is Uninstall it from Add/Remove Programs.

You may try the following article.


This will COMPLETELY REMOVE ALL Exchange related objects from Organization Completely.

As It will Remove all Exchange Related Active directory Objects , None of the Exchange related stuff will work after you complete the following Manual Un-Installation.

Please don"t follow in case you have any working exchange server ( 2000,2003,2007 or 2010) in your Organization.

Ref to:

How to Manually Uninstall Last Exchange 2010 Server from Organization


All the Best :)
Sathish Kumar Elango | MCSE 2003 & MCSA Messaging | http://msexchangehelp.wordpress.com

Ashley Milne

I have deleted the arbitration mailbox in adsiedit, but my uninstall is still failing with the same error, is there more then one instance of the arbitration mailbox, can you tell me exactly where to find it?


Deleting the arbitration mailboxes and the public folder mailboxes through ADSIEdit worked for me. Thanks for the information.


Big Moose

As a rookie, would you please elaborate as to where to find these entries for the arbitration mailboxes? Thank you.

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