Anyone have a recommendation for user self-update profile tool?

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BradATL



I need for my users to be able to update their AD/Exchange profile (AD 2008 & Exchange 2010) themselves to keep their contact info up-to-date without having to bother me to do it. I've found several nice 3rd party tools, but none so far work with Exchange 2010. Anyone have any suggestions on how to do this, either MSFT-based or 3rd party?

Thanks!

-Brad
 
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Martin Sundström



I suggest that you have a look at the Exchange Control Panel (ECP) that comes with Exchange Server 2010. ECP gives the administrator the ability to enable authorize users to edit information in AD such as contact information, address and more. To access the ECP click options in OWA or browse to https://your.domain.com/ecp.
Martin Sundström | Microsoft Certified Trainer | MCITP: Enterprise Messaging Administrator | http://msundis.wordpress.com
 
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BradATL



that looks great, thanks for the tip! I knew there had to be an easy way to do it.

One problem...I updated my profile, but when I go access the Global Address Book from Outlook the changes are not showing up. I thought maybe it needed time to replicate...but I still couldn't see the changes after 12 hours. The changes, however, are reflected when I look at the profile in Active Directory Users & Computers. It would seem that my Global Address book is not updating via Exchange.

Any suggestions?

-Brad
 
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Martin Sundström



My guess is that you are running Outlook in cached mode and looking att the Offline Address Book? You can manually update the OAB by running Update-OfflineAddressBook -Identity <OfflineAddressBookName>. Don't forget to download the OAB to Outlook after the update.

Or you can wait until tomorrow for the scheduled maintenance to do the update for you.
Martin Sundstr&ouml;m | Microsoft Certified Trainer | MCITP: Enterprise Messaging Administrator 2007/2010 | http://msundis.wordpress.com
 
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BradATL



Yes, we use Cached mode for Outlook 2007. Will that command make it update regularly? This used to all work automatically with Exchange 2003.

-Brad
 
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Chris Morgan - Presidio

Your OAB updates every 24 hours by default. You can change the schedule but I wouldnt recommend that. I would suggest that if you makes changes and need to see them asap to run the command Martin pointed out.
 
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Martin Sundström

No the command only updates the OAB once. But there is a default scheduled maintainance that runs every night from 1am to 3am server local time. The OAB will be updated during that maintainance window. Martin Sundstr&ouml;m | Microsoft Certified Trainer | MCITP: Enterprise Messaging Administrator 2007/2010 | http://msundis.wordpress.com
 
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