Outlook rules not running automatically

  • Thread starter Sm9obiBX
  • Start date Views 4,652
S

Sm9obiBX

I recently applied two updates to my system (KB952142 and kb962871). I had a

rule in place to pre-screen incoming emails and move them to folders based on

the senders email address in the FROM field. Since the two updates were

applied the rule no longer runs on incoming messages automatically yet if I

run it manually it runs fine. Before going through uninstalling the updates

are there any suggestions for troubleshooting?
 
A

a250eA

I am having the EXACT same issue with all my messages that have rules

regarding

pre-screen incoming emails and move them to folders based on the senders

email address in the FROM field. Yes, when run manually the work fine. Very

annoying!!

"John W" wrote:


> I recently applied two updates to my system (KB952142 and kb962871). I had a
> rule in place to pre-screen incoming emails and move them to folders based on
> the senders email address in the FROM field. Since the two updates were
> applied the rule no longer runs on incoming messages automatically yet if I
> run it manually it runs fine. Before going through uninstalling the updates
> are there any suggestions for troubleshooting?
 
F

F.H. Muffman

> I recently applied two updates to my system (KB952142 and kb962871).
> I had a rule in place to pre-screen incoming emails and move them to
> folders based on the senders email address in the FROM field. Since
> the two updates were applied the rule no longer runs on incoming
> messages automatically yet if I run it manually it runs fine. Before
> going through uninstalling the updates are there any suggestions for
> troubleshooting?


Well, honestly, if you think those two updates were what caused them to stop

working, then the first step of troubleshooting is to uninstall them.

Otherwise, the more likely reason things like this happen is that there's

another rule that was also recently created that is also affecting the messages

and that's overriding the rules.

f.h.

Microsoft
 
A

a250eA

I deleted my last few rules that I had created, and the rest of my rules seem

to be functioning properly now.....go figure. Is there a maximum number of

rules that can be created, or is it more so that I somewho created a rule

that impacted every other rule?

Regardless, thanks for the tip!!

"F.H. Muffman" wrote:


> > I recently applied two updates to my system (KB952142 and kb962871).
> > I had a rule in place to pre-screen incoming emails and move them to
> > folders based on the senders email address in the FROM field. Since
> > the two updates were applied the rule no longer runs on incoming
> > messages automatically yet if I run it manually it runs fine. Before
> > going through uninstalling the updates are there any suggestions for
> > troubleshooting?


> Well, honestly, if you think those two updates were what caused them to stop
> working, then the first step of troubleshooting is to uninstall them.

> Otherwise, the more likely reason things like this happen is that there's
> another rule that was also recently created that is also affecting the messages
> and that's overriding the rules.

> > f.h.
> Microsoft

>
 
F

F.H. Muffman

>>> I recently applied two updates to my system (KB952142 and kb962871).
> >> I had a rule in place to pre-screen incoming emails and move them to
> >> folders based on the senders email address in the FROM field. Since
> >> the two updates were applied the rule no longer runs on incoming
> >> messages automatically yet if I run it manually it runs fine.
> >> Before going through uninstalling the updates are there any
> >> suggestions for troubleshooting?
> >>

> > Well, honestly, if you think those two updates were what caused them
> > to stop working, then the first step of troubleshooting is to
> > uninstall them.
>

>> Otherwise, the more likely reason things like this happen is that
> > there's another rule that was also recently created that is also
> > affecting the messages and that's overriding the rules.


> I deleted my last few rules that I had created, and the rest of my
> rules seem to be functioning properly now.....go figure. Is there a
> maximum number of rules that can be created, or is it more so that I
> somewho created a rule that impacted every other rule?


Rules are run in order of how they appear in the list. If two rules affect

a message, it can cause moves to not happen because something else needed

to happen. Move rules either need to be last, or you could put the 'stop

processing more rules' action in on them so that a later rule doesn't cause

problems.

There is a maximum number of rules, but that will actually prevent you from

creating rules.

f.h.

Microsoft
 
S

Sm9obiBX

I would tend to agree with the possibilty that there was a conflicting rule

but in my particular case I have not added any new rules recently. The one

that stopped working has been in place since 9/2008 when I installed Outlook

2007 and added it. It appears to have ceased functioning only after the 2 MS

updates were applied. I guess I will have to attempt removing the updates

and see if it fixes the issue...

"F.H. Muffman" wrote:


> >>> I recently applied two updates to my system (KB952142 and kb962871).
> >>> I had a rule in place to pre-screen incoming emails and move them to
> >>> folders based on the senders email address in the FROM field. Since
> >>> the two updates were applied the rule no longer runs on incoming
> >>> messages automatically yet if I run it manually it runs fine.
> >>> Before going through uninstalling the updates are there any
> >>> suggestions for troubleshooting?
> >>
> >> Well, honestly, if you think those two updates were what caused them
> >> to stop working, then the first step of troubleshooting is to
> >> uninstall them.
> >
> >> Otherwise, the more likely reason things like this happen is that
> >> there's another rule that was also recently created that is also
> >> affecting the messages and that's overriding the rules.

> > I deleted my last few rules that I had created, and the rest of my
> > rules seem to be functioning properly now.....go figure. Is there a
> > maximum number of rules that can be created, or is it more so that I
> > somewho created a rule that impacted every other rule?


> Rules are run in order of how they appear in the list. If two rules affect
> a message, it can cause moves to not happen because something else needed
> to happen. Move rules either need to be last, or you could put the 'stop
> processing more rules' action in on them so that a later rule doesn't cause
> problems.

> There is a maximum number of rules, but that will actually prevent you from
> creating rules.

> > f.h.
> Microsoft

>
 
S

Sm9obiBX

Breaking the Rules.....

To all the viewers of this thread. I removed the MS patch KB952142 and vola

my rules now work as before. Hopefully someone from MS is monitoring this

thread and will relook at the code. Thanks to all for your feedback and I

hope that this helps.

"John W" wrote:


> I would tend to agree with the possibilty that there was a conflicting rule
> but in my particular case I have not added any new rules recently. The one
> that stopped working has been in place since 9/2008 when I installed Outlook
> 2007 and added it. It appears to have ceased functioning only after the 2 MS
> updates were applied. I guess I will have to attempt removing the updates
> and see if it fixes the issue...

> "F.H. Muffman" wrote:
>
> > >>> I recently applied two updates to my system (KB952142 and kb962871).
> > >>> I had a rule in place to pre-screen incoming emails and move them to
> > >>> folders based on the senders email address in the FROM field. Since
> > >>> the two updates were applied the rule no longer runs on incoming
> > >>> messages automatically yet if I run it manually it runs fine.
> > >>> Before going through uninstalling the updates are there any
> > >>> suggestions for troubleshooting?
> > >>
> > >> Well, honestly, if you think those two updates were what caused them
> > >> to stop working, then the first step of troubleshooting is to
> > >> uninstall them.
> > >
> > >> Otherwise, the more likely reason things like this happen is that
> > >> there's another rule that was also recently created that is also
> > >> affecting the messages and that's overriding the rules.
> > > > I deleted my last few rules that I had created, and the rest of my
> > > rules seem to be functioning properly now.....go figure. Is there a
> > > maximum number of rules that can be created, or is it more so that I
> > > somewho created a rule that impacted every other rule?

> > Rules are run in order of how they appear in the list. If two rules affect
> > a message, it can cause moves to not happen because something else needed
> > to happen. Move rules either need to be last, or you could put the 'stop
> > processing more rules' action in on them so that a later rule doesn't cause
> > problems.
> > There is a maximum number of rules, but that will actually prevent you from
> > creating rules.
> > > > f.h.
> > Microsoft
> >
 

Brian Tillman

Senior Member
"John W" <JohnW> wrote in message

news:04F2A143-120D-4365-9386-2FBC597BAB38@microsoft.com...


> To all the viewers of this thread. I removed the MS patch KB952142 and vola
> my rules now work as before. Hopefully someone from MS is monitoring this
> thread and will relook at the code. Thanks to all for your feedback and I
> hope that this helps.


Generall, no one from MS monitors these newsgroups. Support calls for update

issues are always free. Log a call.

--
 
S

Sm9obiBX

All:

It appears that KB952142 unmasked a problem with my .pst's. I recevied a

recommendation from "Roady" on another thread suggesting I run the

"scanpst.exe" tool. I did as advised and error were found in my .pst's.

After a few days I re-applied the KB952142 and eveything is working as

expected. Thanks again Roady..

Regards,

John

"Brian Tillman " wrote:


> "John W" <JohnW> wrote in message
> news:04F2A143-120D-4365-9386-2FBC597BAB38@microsoft.com...
>
> > To all the viewers of this thread. I removed the MS patch KB952142 and vola
> > my rules now work as before. Hopefully someone from MS is monitoring this
> > thread and will relook at the code. Thanks to all for your feedback and I
> > hope that this helps.


> Generall, no one from MS monitors these newsgroups. Support calls for update
> issues are always free. Log a call.
> >

>
 
S

Sm9obiBSLiBIYW1pbHRvbg

I had the same problem. I do believe it is a Microsoft "BUG". Sometimes my

rules work and sometimes they don't. Often, I had to run manually. All in

all, the rules I set worked just fine when run manually. Even after

performing all the tips and tricks from professionals, I still

had the same problem !!!! Here is my solution that WORKED for me as my rules

NOW run automatically with my VBA scripts.

a) Click Tools, Macro, Visual Basic Editor.

b) In the project explorer to the left, expand Microsoft Office Outlook

Objects

c) Double Click "ThisOutlookSession"

d) Copy and past the following code

Private Sub Application_Startup()

MsgBox "Welcome, " & Application.GetNamespace("MAPI").CurrentUser

Application.ActiveExplorer.WindowState = olMaximized

End Sub

e) Save the Visual Basic Program.

f) Close.

g) Done.

I know this doesn't make sense, but I think that the VBA macro library is

NOT loading properly at the start of Microsoft Outlook. I think the startup

event forces the loading of the VBA scripts properly. I don't think it

matters what code you place just as long as it is something to properly start

the VBA macros.

Anyway, again, I know that the above doesn't make any sense but it WORKED

for me. All the other LOGICAL solutions by the MVP professionals and other

users simply just did not work, which those other solutions should have

worked. Therefore, this leads me to believe that there is a BUG is the

Outlook product.

Again, it worked for me and I am NOW happy and I have stopped wasting hours

looking for a solution.

If this SOLUTION worked for you, please let me know. If this solution works

for you, please make a post so that Microsoft will know where to look for

this goofy bug in the Outlook product.

I hope this works for you as I spent over 200 hours trying to fix this same

problem.

John R. Hamilton

"John W" wrote:


> I recently applied two updates to my system (KB952142 and kb962871). I had a
> rule in place to pre-screen incoming emails and move them to folders based on
> the senders email address in the FROM field. Since the two updates were
> applied the rule no longer runs on incoming messages automatically yet if I
> run it manually it runs fine. Before going through uninstalling the updates
> are there any suggestions for troubleshooting?
 

greygeek

Member
Outlook version
Outlook 2010 32 bit
Email Account
I disabled the Norton Internet Security Spam filter and now my Outlook 2010 rules seem to be running automatically.

Has anyone else tried this approach (successfully)?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It should be fine - I don't recommend using antivirus and antispam addins unless Outlook's spam filtering is not good enough.

Outlook will check attachments for viruses if you try to open them and Outlook won't run active content, so you don't need to check mail for viruses as they download.
 

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