Outlook Address Book very slow to open...

  • Thread starter JulieSears
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JulieSears

Hello,

I have a client who we just converted over to Windows SBS 2008 with Exchange 2007 (Previously they were on SBS 2003 with Exchange 2003) All cleints PC run Vista or XP Pro are running Outlook 2007.  They have a shared address book that contains about 4000 contacts.  Since changing them over all of the users are complaining about a delay when clicking To: to display the contacts in the shared address book.  The delay is at least 20 seconds and was never an issue before the change to SBS 2008 and Exchange 2007. 

Anyone else experience this issue or have any ideas what we can do to resolve this? Weve tried using Outlook offline but that didnt make a difference.

Any help would be greatly appreciated!!!
 
V

--Vinod--

Are they running OL in Cached mode?  please check if there is any issue with Connectivity to GC. is this the only addressbook which is having slowness issue? or does it happen to all address books?
 
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Allen Song

Hi,

Did this issue occur when openging other Address List? Did you try the OWA?

Please check whether any error message come up in the event log?

Thanks

Allen

 
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