Unable to select hyperlinks received in emails

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I am running Windows 7. I have recently updated with Microsoft Office 2010. Since that time I have been unable to clink on any hyperlinks received in emails in Microsoft Outlook 2010 (email addresses or internet addresses) without getting an error "This operation has been canceled due to restricts in effect on this computer. See administrator). I am the administrator/owner. I have not made any changes. I don't know what to change in security settings to allow access to the hyperlinks.

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange

This is a problem with IE and Windows, its not an Outlook error. You need to reset your internet settings in IE's Tools, Internet Options, Advanced tab. (Or Control panel, Internet options, Advanced tab). If it occurred after uninstalling Firefox or Chrome (and any program that opens HTML files) you need to repair the registry.

If resetting the Internet settings doesn't work (and they don't seem to for a lot of users), seeThis operation has been cancelled due to restrictions for other things to try. Most people tell me that "Edit Registry part 2" was the fix they used.
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