email with large attachment will not send...remains in outbox

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T

tennistm



I tried to send a scan and it went to my outbox, but has never been sent. If I try to open it, it tells me it is sending. It is in my large mailbox (huge). If I close my Outlook, I cannot open it again, unless I reboot.

I have tried all I know to try and delete this file in the outbox, but it will not delete. I have tried moving it to another file folder (draft) and it will not move.

How do I remove it?

 
G

Ganesh Kumar N



Open Outlook, click on File > Work Offline and then try to delete the email from outbox. Once the Outbox is cleared, undo the previous steps to disable Work Offline.

Before sending emails with attachments from Outlook, ensure to verify the file size limit for attachment from the email service provider (ESP) since the size limit is specified by the ESP.

Ganesh Kumar N
 
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