I bought a new laptop for work that has Windows 7 and 2010. I am attempting to export my contacts from Outlook 2003 on the box and then import that file to the laptop running Outlook 2010. I can export the file, but after transfering it to my new laptop, I cannot import it. I can get to the browse to file screen, but after I point to the CSV or XLS file, the "Next" button remains greyed out and inactive. I then tried to transfer the pst file from the 2003 box to the 2010 laptop, but the 2003 box will not allow transfering or moving the backup file as it states "The process cannot access the file because another process has locked a portion of the file." I have hundreds of contacts in that address book, and I NEED it on my new machine. Please help!