Email attachmnets in Outlook

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dforge



We have been using Outlook for our email program for about three weeks or so, and today I noticed that in any email that is older than 3 weeks, if there was an attachment, it is gone. Emails that are three weeks or newer still have any attachmnets still attached.

Does anyone kow how to stop me from losing attachments on my older than 3 week emails?
 
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Ruchi Bisht



Which version of Outlook do you use?

What is the operating system?

What type of account is setup in Outlook?

If you use a POP account then try to create a new Outlookprofile and open the old Outlook Data File (PST) in it to verify the status.

To open PST in Outlook, click on File > Open > Outlook Data File

Select the required PST to open and if the attachments are available for older emails, set the new profile as default and configure the email account.

Ruchi Bisht
 
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Roady [MVP]



Do you perhaps have an add-in installed which can stip attachments or automates mailbox cleanup?

To find out which add-ins you have installed use;
Tools-> Trust Center-> Add-ins

For instructions how to disable add-ins see;
http://www.msoutlook.info/question/88
 
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