Outlook in office 10.0 will download the same messages several times including yesterdays etc.

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B. Ball


I thought that Microsoft office would not have easy problems when it came to this version 10.0

I continue to get additional downloads of email I have received and deleted. Not sure if this is fixable or not?

Ezil Vinoth

What type of email account have you added in Outlook (POP or IMAP or Exchange)?

If you are using POP account follow the below steps and check. This issue might due to a damaged email stuck in server.

Method 1:

Log on to webmail and move all the emails from inbox to a new folder and try to send/recieve in outlook and check if the same issue occurs.

Method 2: (Try this method if you are using this account in only one computer Outlook)

1. Open Outlook

2. Click on File> Info> Account settings> Account Settings

3. Double click your account

4. Click More Settings.

5. Click the Advanced tab, and under Delivery, "uncheck" the Leave a copy of messages on the server check box.

Note: This would directly download all emails from server without leave a copy.

6. Click OK, and then click Finish.

B. Ball

I have changed this a couple of times and it keeps going back to the default. The email account is one that I receive only and do not send on this one.
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