I am having problems seeing new emails on arrival in my Inbox and sent emails in the Sent Items fold

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Brian Tillman

Senior Member
Start Outlook once with the /cleanviews command switch. Press WinKey+R and in the Open field enter

outlook.exe /cleanviews

Be sure to include the space. Press Enter. Does it work now?

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K

Kendin

Brian,

Thanks but you will have to go back a step or two. WinKey+R???
 

Brian Tillman

Senior Member
Your keyboard should have a key on which is imprinted the Windows logo. That's the WinKey. Alternatively, enter the command in the Search box on the Start menu.

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K

Kendin

Brian,

I've opened Outlook as you instructed however there is still no change (at least to the Sent Items folder) Have you any other suggestions?

Cheers
 

Brian Tillman

Senior Member
What exactly do you see when you open the Sent Items folder? What type of account are you using (POP, IMAP, Exchange, Windows Live/Hotmail)?

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