Outlook 2010 - can't clear Outlook 2003 flags and categories

B

beth2

I have a bunch of .pst files created in Outlook 2003 that I've opened in Outlook 2010. Some of the Outlook 2003 mail items are flagged and/or have a category set, which I cannot clear in Outlook 2010.

Is there any way to do this?

I don't have Outlook 2003 anymore, so I can't go back to that version to remove the flags and categories.

thanks, beth
 
R

Ruchi Bisht

Did you Open or Import the data file into outlook?

Try to import the data file in Outlook 2010 and check if it helps. To do this follow the steps mentioned in the section “How to Import PST data in Outlook”:

http://support.microsoft.com/kb/287070

Ruchi Bisht
 
B

beth2

oh, well, perhaps importing instead of opening the .pst files would have made a difference. It's too late to try it though, because I have done a lot of clean-up and reorganizing since I opened them, and I couldn't bear to start over.

thank you, beth
 

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