Saving and importing personal folders inside Outlook.

  • Thread starter Ish Moorman
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Ish Moorman

Over the last six years I used Windows XP and Office 2003 Professional software, but I just purchased Windows 7 and Office 2010 Pro. How can I install the new software without losing the personal folders inside Outlook? Simply stated, I want to import my old emails and contact information into the new software.

Russ Valentine

No. You most certainly do NOT want to import Outlook data if you want it to survive.

The file you need is your Personal Folders file (*.pst) It's where all the mail, calendar, contacts etc are stored.

Take a look at these pages for info on Outlook data backup or transfer:
Moving Outlook to a New Computer

Note that some of the information on the Microsoft page is outdated and contains errors, particularly when applied to Outlook 2003, 2007 or 2010. Specifically:
1. Ignore any advice to copy your PST file to Outlook's default location to connect it to your profile. Doing so will often corrupt your Outlook profile. Copy it anywhere BUT the default location and then open it within your Outlook profile.
2. Ignore any advice that tells you to use export or import to transfer an entire Outlook data file. That has never been sound advice, but the process has become too deeply flawed to be trusted.

Also, Outlook 2010 has a nice new option that lets you connect to a pre-existing data file when creating a new profile instead of having to jump through all the hoops of creating a new file, connecting to the pre-existing file, then disconnecting the new file.

Russ Valentine
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