Outlook 2007 crashes when clicking on some attachments in preview pane

  • Thread starter Tex Royale
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Tex Royale



Outlook 2007 crashes instantly when clicking on some (not all) attachments in preview pane.

The file in question now is a file from a bank containing comma separated text. The file does not seem to have any file-extention and the file type only comes up as "file" in Windows Explorer. The name of the file is "KAF81501033677 0810 - 01 20100901". If I save it to the harddrive I can open the file in Notepad and Excel, however when I open it in Excel I get a message saying something like (translated from Norwegian) "the file has another format then what is indicated by the filename. Control that the file isn't damaged and comes from a trusted source".

I've tried deactivating all the add-ons in Outlook, used scanpst, repaired Office and deleted the folder for temporary files for Outlook. But I still have the same problem.

This is info from the event log, don't know if it will be helpful:

-<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

-<System>

<ProviderName="Microsoft Office 12 Sessions" />

<EventID Qualifiers="0">7001</EventID>

<Level>2</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreatedSystemTime="2010-09-02T11:19:17.000Z" />

<EventRecordID>1725</EventRecordID>

<Channel>OSession</Channel>

<Computer>LARS-PC.account.local</Computer>

<Security/>

</System>

-<EventData>

<Data>6</Data>

<Data>Microsoft Office Outlook</Data>

<Data>12.0.6535.5005</Data>

<Data>12.0.6425.1000</Data>

<Data>187</Data>

<Data>60</Data>

</EventData>

</Event>

ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6535.5005, Microsoft Office Version: 12.0.6425.1000. This session lasted 187 seconds with 60 seconds of active time. This session ended with a crash.

If anyone has a solution I'll be very happy :)

 
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