Outlook 2007 new installation keeps downloading duplicates of mail messages already downloaded.

[DaveHIS]

We recently installed Outlook 2007 and at every Send/Receive it keeps downloading duplicates of mail messages that have already downloaded into the Inbox... HELP!

 

[Niranjan I K]

Check whether the same email account is configured twice in "Microsoft Office Outlook".

Open Outlook > click Tools > Account Settings > click E-mail tab.

If the steps above did not work you can also try creating a new folder in your web-mail and move all the e-mails from inbox to a new backup folder. This is to check and move any damaged or corrupt emails in the server.

Now try to send a test email and check if you receive duplicate emails.