Import PST from old computer and know I have inbox and an inbox under personal files. How can I make just one inbox?

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toonen



Because my laptop isn't working anymore, I bought a new laptop with W7 and Office 2007. My old laptop had WXP and Office 2007. I removed the hard drive from the old laptop and connect it with the new laptop. Then I import de pst file from the old hard drive to the new laptop. All the mails and folders including inbox and outbox are imported under the folder personal files. So I have now two folders inbox; one in the folder personal files and the original one made by Outlook 2007. How can I move the files from the old inbox to the new inbox so I only have just one inbox?

Thanks

 
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Russ Valentine



You will see at least one post a day that tell you not to import a PST file. This is one of the many reasons why. It creates a duplicate or "ghost" PST file and corrupts your profile. Start over with a new Outlook profile:http://support.microsoft.com/kb/829918&Product=out2003

Then use a correct method for migrating your data to the new profile. Take a look at these pages for info on Outlook data backup or transfer:
Moving Outlook to a New Computer
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Note that some of the information on the Microsoft page is outdated and contains errors, particularly when applied to Outlook 2003, 2007 or 2010. Specifically:
1. Ignore any advice to copy your PST file to Outlook's default location to connect it to your profile. Doing so will often corrupt your Outlook profile. Copy it anywhere BUT the default location and then open it within your Outlook profile.
2. Ignore any advice that tells you to use export or import to transfer an entire Outlook data file. That has never been sound advice, but the process has become too deeply flawed to be trusted.

Russ Valentine
 
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