sent folder not saving messages

  • Thread starter purplehazze
  • Start date Views 783
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purplehazze

My sent folder is always emptying, Ive done a scanpst, reinstalled office.Mike
 
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purplehazze



Hi Brian,

Pop3 Account,

My view in the Sent folder is "Messages". I am not using the favourites box.

Sent folder properties, Administration Tab is set to Normal (I dont have the message option)

Thanks for any help

Mike

Mike
 
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purplehazze



Hi, It is checked "Save copies of messages in Sent Items". Thanks anyway.

Mike

Mike
 

Brian Tillman

Senior Member
Nothing in Outlook will delete the Sent Items folder contents unless you set it up. Try running Outlook in safe mode for a while (hold Ctrl when you start it) to see if the behavior changes.
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Ezil Vinoth



A profile corruption may raise this issue. Create a new Outlook profile, reconnect the old PST using File > Open > Outlook Data File and verify the status.

Note: setup the email account in the new profile.
 

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