Re: up dated from XP to Vista address book show invalid entryid wa

  • Thread starter amFja2llbA
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amFja2llbA

Dear All,

I've read the thread of messages and it seems a shame that any possibility
of resolving what seems to be a common problem is jepodised with unhelpful
comments aimed at the one person who may be able to help.

I have experienced a similar problem. I have just purchased a new laptop
with Vista and successfully did an Activesync with my PDA so it appears I
have all my contacts in the Contacts section of Outlook 2007. However, if I
use the "To" button when sending a new e-mail and select a contact, the
e-mail will not send. It works fine if I type the e-mail address in longhand.

Anyone know if there is a simple way of getting around this? Oh and please,
I do not understand most computer jargon so if there's a way of telling me in
simple everyday language that would be great!

"Russ Valentine [MVP-Outlook]" wrote:

> The "industry standard?" How do you transfer your Word data to a new
> installation? Do you import it?
> I suspect not.
> Pretty amusing that you think MVP's would lose anything over this. We are
> not employees. We are just here to keep fellow users from making mistakes,
> like thinking importing is the correct way to transfer data.
> > Russ Valentine
> [MVP-Outlook]
> "Angela Hey" <AngelaHey> wrote in message
> news:650F4637-A4A5-4EB5-9860-EA66DBB4AA9B@microsoft.com...
> > It is totally unacceptable not to be able to import info into Outlook
> > Contacts Folder - the architecture is dreadfully broken. Importing and
> > Exporting are industry ways of doing things - if you can't run your
> > contact
> > management software on a proper database and allow import and export then
> > I
> > suggest that with the proliferation of mobile devices and open source
> > office
> > solutions Microsoft will lose a bunch of paying customers and employees
> > will
> > lose their MVP positions.
> >
> > Angela Hey
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> First, verify that you are even using Outlook. It seems as if you are not
> >> since Outlook does not even use an address book. If you are using
> >> Outlook,
> >> this would be the worst way to transfer data because it would lose
> >> information and invalidate all your email addresses. The correct methods
> >> for
> >> transferring Outlook data are posted here every day.
> >> > >> Russ Valentine
> >> [MVP-Outlook]
> >> "Hogrider" <Hogrider> wrote in message
> >> news:B2DDBF49-7963-44DC-80EA-0176C564560E@microsoft.com...
> >> > After transfuring my data from old XP computer to new Vista Computer
> >> > with
> >> > belkin cable and laplink PC sync software many of my address book
> >> > address's
> >> > won't allow me to send e-mail (invalid entryid was passed in) in
> >> > message
> >> > given. All of my contacts are intact. How do I rectify my address book
> >> > problem? Have not been able to overwrite address book names from
> >> > contacts.
> >> > I
> >> > am using outlook for e-mail not outlook express. Puchased windows 2007
> >> > for
> >> > bussiness version.
> >>

>

 

Brian Tillman

Senior Member
"jackiel" <jackiel> wrote in message
news:C5AC0337-58C4-4BCC-8A06-F9E97859E11B@microsoft.com...

> I have experienced a similar problem. I have just purchased a new laptop
> with Vista and successfully did an Activesync with my PDA so it appears I
> have all my contacts in the Contacts section of Outlook 2007. However, if I
> use the "To" button when sending a new e-mail and select a contact, the
> e-mail will not send. It works fine if I type the e-mail address in
> longhand.


Not possible because ActiveSync won't install and run an a Vista machine.
Vista uses the Windows Mobile Device Center, not ActiveSync.

So what does happen when you click To? Is your Contacts folder enabled as an
Address Book (right-click Contacts, choose Peoperties, select the Outlook
Address Book tab, and examine "Show this folder as an e-mail Address Book")?

 
M

Milly Staples [MVP - Outlook]

It sounds like your contact e-mail addresses are not resolved.

Try this - open your contact folder, select all and drag to your inbox.
This should open a new message with all of your contacts in the TO: field.
Click in the TO: field and select all, then press Ctrl+K to resolve all of
the addresses. Delete the mail without saving.

Now try again to see if you get your field completed when pressing the TO:
radio button.



After furious head scratching, jackiel asked:

| Dear All,
|
| I've read the thread of messages and it seems a shame that any
| possibility of resolving what seems to be a common problem is
| jepodised with unhelpful comments aimed at the one person who may be
| able to help.
|
| I have experienced a similar problem. I have just purchased a new
| laptop with Vista and successfully did an Activesync with my PDA so
| it appears I have all my contacts in the Contacts section of Outlook
| 2007. However, if I use the "To" button when sending a new e-mail and
| select a contact, the e-mail will not send. It works fine if I type
| the e-mail address in longhand.
|
| Anyone know if there is a simple way of getting around this? Oh and
| please, I do not understand most computer jargon so if there's a way
| of telling me in simple everyday language that would be great!
|
|
| "Russ Valentine [MVP-Outlook]" wrote:
|
|| The "industry standard?" How do you transfer your Word data to a new
|| installation? Do you import it?
|| I suspect not.
|| Pretty amusing that you think MVP's would lose anything over this.
|| We are not employees. We are just here to keep fellow users from
|| making mistakes, like thinking importing is the correct way to
|| transfer data. || Russ Valentine
|| [MVP-Outlook]
|| "Angela Hey" <AngelaHey> wrote in message
|| news:650F4637-A4A5-4EB5-9860-EA66DBB4AA9B@microsoft.com...
||| It is totally unacceptable not to be able to import info into
||| Outlook Contacts Folder - the architecture is dreadfully broken.
||| Importing and Exporting are industry ways of doing things - if you
||| can't run your contact
||| management software on a proper database and allow import and
||| export then I
||| suggest that with the proliferation of mobile devices and open
||| source office
||| solutions Microsoft will lose a bunch of paying customers and
||| employees will
||| lose their MVP positions.
|||
||| Angela Hey
|||
||| "Russ Valentine [MVP-Outlook]" wrote:
|||
|||| First, verify that you are even using Outlook. It seems as if you
|||| are not since Outlook does not even use an address book. If you
|||| are using Outlook,
|||| this would be the worst way to transfer data because it would lose
|||| information and invalidate all your email addresses. The correct
|||| methods for
|||| transferring Outlook data are posted here every day.
|||| |||| Russ Valentine
|||| [MVP-Outlook]
|||| "Hogrider" <Hogrider> wrote in message
|||| news:B2DDBF49-7963-44DC-80EA-0176C564560E@microsoft.com...
||||| After transfuring my data from old XP computer to new Vista
||||| Computer with
||||| belkin cable and laplink PC sync software many of my address book
||||| address's
||||| won't allow me to send e-mail (invalid entryid was passed in) in
||||| message
||||| given. All of my contacts are intact. How do I rectify my address
||||| book problem? Have not been able to overwrite address book names
||||| from contacts.
||||| I
||||| am using outlook for e-mail not outlook express. Puchased windows
||||| 2007 for
||||| bussiness version.

 
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