reported error (0x800CCCD2) : 'Outlook cannot synchronize subscribed folders

  • Thread starter dlloyd90
  • Start date Views 4,414


Full Error:

reported error (0x800CCCD2) :

'Outlook cannot synchronize subscribed folders for <email address> Error: The server responded:

'REFERRAL imap://<user id>%40<my domain>;AUTH=*<@ my exchange server/*] The requested mailbox is not available on this server.'.
If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

Just acquired new Dell desktop. Windows 7 Home Premium, 64-bit.

Setup the new account on the server. Started Outlook 2010 and entered the appropriate account information. Successfully setup the account and passed the " self tests" .

Can send email to " outside" accounts (my gmail account as an example). Do not receive, or other recipients in the domain receive emails from this account.

Checked Exchange and it shows the mailbox (with no last log in?). System is running McAffee which is also controlling the firewall, so no I have not turned off yet. Need to upgrade to Windows 7 Professional, need to join the domain. Could that be my problem?