When adding a new contact, outlook shuts down and restarts.

  • Thread starter WRChambers
  • Start date Views 660
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When I click on certain outlook contacts, outlook shuts down. Says it is looking for problem, then starts over. If I hit the contact it shuts down again. Any ideas?

Karl Timmermans

Senior Member
Outlook version
Outlook 2013 32 bit
Email Account

First thing to do is run ScanPST on the PST file where the contacts are located.

If that doesn't fix the problem - run Office Diagnostics.

The above pre-supposes that you have not recently just added a new Outlook addin prior to the issue appearing in which case, disable it.

If the any of the above don't resolve the issue - then additional info as to what was run on your system prior to the problem suddenly appearing would be helpful. For example, are these contact's that get sync'd (and were sync'd prior to this starting to happen)?

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