Outlook 2007 Advanced Find unresponsive until end of search

  • Thread starter Gianni Porro
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Gianni Porro

Using Outlook 2007 Advanced Find box, when searching in subject and message content on a mailbox in an Exchange Server 2010 SP1 containing many messages (say 25000), Outlook becomes unresponsive until the result pane is completely populated; doing the same search using Outlook 2003, it remains responsive (so the user can do other tasks while leaving the search going on in the background). Content indexing on the mailbox database is disabled (this is necessary since we need to search substrings, not only words). Is there any way to force Outlook 2007 to use the same (better) behaviour of Outlook 2003 ? Many Thanks. Giovanni Porro Dylog Italia S.p.A.
 
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Jennifer Zhan



Hi,

Try to rebuild the Indexing Options:

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1. Click Start, in the Search box, type Indexing, and open Indexing Options under Control Panel.

2. Click Advanced, click the Index Settings tab, and then click Rebuild. If you are prompted for an administrator password or confirmation, type the password or provide confirmatio

If it still not work, try to create a new outlook profile to test. How to do it, you can refer to this article: http://support.microsoft.com/kb/829918
 
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Gianni Porro

Hi Jennifer, we don't want to use indexing because we need to search even substrings in words; the only way to do his is to force "store searching" in Exchange 2010 (i.e. a sequential scan). To achieve this you have to disable both local indexing and server indexing ("set-mailboxdatabase <dbname> -IndexEnabled $false"). The big problem is that Outlook 2003 is asynchronous while searching, while Outlook 2007 (on the same mailbox) is not. Bye. G.P.
 
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