Folder Synchronization errors

J

Joe Que



Upgraded from Office Pro 2007 to Office Pro Plus 2010 immediately started receiving the below error messages when sending receiving e-mail....need to correct.... How?

Task 'joeque-c21@cox.net' reported error (0x8004102A) : 'Error with Send/Receive. There was an error synchronizing your folder hierarchy. Error : 80041004.'

Task 'joeque-c21@cox.net' reported error (0x8DE00005) : 'Contact Support: http://g.live.com/1OLC12URL/Support Error: 3201. Server. Exception of type 'Microsoft.Msn.Hotmail.ProtocolsCore.ProtocolsException' was thrown.. '
 
E

Ezil Vinoth



Did you install the latest version Outlook Connector to use Hotmail in Outlook?

1) Remove the Hotmail account from Outlook using File > Account Settings > Account Settings

2) Delete the .OST file(s) associated with the Windows Live account

a. Click on Start > All Programs > Accessories > Run

b. Copy and paste the following text in the Open field and then press "Enter":
%userprofile%\Local Settings\Application Data\Microsoft\Outlook

3) Delete the .ost file(s) from the above location and install the latest version ofOutlook connector

4) Configure the Hotmail account using Outlook Connector in Outlook. Refer to the link below for information on how to add Windows Live account in Outlook.
http://office.microsoft.com/en-us/outlook/HA102218231033.aspx

For additional steps visit the following link:

http://support.microsoft.com/kb/2231628
 

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