"You cannot add a Microsoft Exchange account while Outlook is runn

  • Thread starter SmFuaWU
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SmFuaWU

Hello. I am receiving this error message below, but I have also tried the

recommendation of the control panel , but I continue to receive the same

error even following those exact instructions. I have tried using the

command prompts and it gives me the same information. I have reinstalled

microsoft office and it continues to occur. Thanks.

You cannot add a Microsoft Exchange account while Outlook is running. Please

exit Outlook and use the Mail icon in the Control Panel to add a Microsoft

Exchange Account.

Janie
 
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Roady [MVP]

Using Outlook 2007?

Then is KB article probably applies to you;

http://support.microsoft.com/kb/969519

---
"Janie" <Janie> wrote in message

news:919456BB-A2CE-4A40-876B-5736F4890CBC@microsoft.com...
> Hello. I am receiving this error message below, but I have also tried the
> recommendation of the control panel , but I continue to receive the same
> error even following those exact instructions. I have tried using the
> command prompts and it gives me the same information. I have reinstalled
> microsoft office and it continues to occur. Thanks.

> You cannot add a Microsoft Exchange account while Outlook is running.
> Please
> exit Outlook and use the Mail icon in the Control Panel to add a Microsoft
> Exchange Account.
> > Janie
 
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