We have an issue with Outlook 2003 whereby it is stripping attachments from emails being recieved from a client.
2 users were sent an email from a client which had a PDF file attached. when they checked the email in there Outlook client the email had been recieved and was the correct size but there was no attachment. both of the associates have blackberry devices and could see the attachment on them.
If they forward the email from their blackberry to themsleves they recieve the email with the attachment. We use Mail Marshal to filter all incoming emails and have confirmed that this has not stripped the attachment and also confirmed that Exchange is not stripping the attachment.
i cannot find any options in Outlook that would strip the attachment, also normaly when outlook strips an attachment it would display a banner bar advising that it has stripped the attachment and give a reason but it is not doing that
Can anyone help?