HDD Crash and Recovering Backed-Up Outlook 2007

  • Thread starter Sm9lIFRlaXhlaXJh
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Sm9lIFRlaXhlaXJh

This problem has been haunting me for years but now has become a crisis.
I've been dutifully backing up Outlook.pst to an external HDD. I had a HDD
crash last night and data on the drive was unable to be recovered, no
problem, I have a back up. I tried to import the backup.pst tonight and it
is prompting me for a password. I know, for certain, that I didn't set a
password for this file. What's going on?
 
D

DL

How did you create the backup?
You dont Import a pst, within Outlook you open it (File>Open>Data File)
You might want to copy your backup.pst to Documents folder first

"Joe Teixeira" <JoeTeixeira> wrote in message
news:0F9D7A82-A5C9-4B5B-B0BE-C2374E7D96D0@microsoft.com...
> This problem has been haunting me for years but now has become a crisis.
> I've been dutifully backing up Outlook.pst to an external HDD. I had a
> HDD
> crash last night and data on the drive was unable to be recovered, no
> problem, I have a back up. I tried to import the backup.pst tonight and
> it
> is prompting me for a password. I know, for certain, that I didn't set a
> password for this file. What's going on?


 
S

Sm9lIFRlaXhlaXJh

I instructed the Maxtor Backup Manager to back up that file. The file was
copied to my E:\ (external hdd). Per your instruction, I copied the file the
the Documents folder, then tried to open it using File>Open>Data File. I
received a dialog box titled Personal Folders Password, Type the Password
for backup.pst.
OK - Cancel. I tried hitting Enter. It didn't work.
Joe

"DL" wrote:

> How did you create the backup?
> You dont Import a pst, within Outlook you open it (File>Open>Data File)
> You might want to copy your backup.pst to Documents folder first
>
> "Joe Teixeira" <JoeTeixeira> wrote in message
> news:0F9D7A82-A5C9-4B5B-B0BE-C2374E7D96D0@microsoft.com...
> > This problem has been haunting me for years but now has become a crisis.
> > I've been dutifully backing up Outlook.pst to an external HDD. I had a
> > HDD
> > crash last night and data on the drive was unable to be recovered, no
> > problem, I have a back up. I tried to import the backup.pst tonight and
> > it
> > is prompting me for a password. I know, for certain, that I didn't set a
> > password for this file. What's going on?

>
>
>

 
D

DL

Try these;
1) In explorer ensure the backup is not marked read only
2) search to include hidden for scanpst.exe and run it aginst the backup to
see what it reports
Then;
3) Does your Maxtor backup utility have an option to restore the backup
file, if so restore it to a folder within Documents (*Not* the origonal
location), then try to open that within Outlook

I suspect that niether of the above will resolve your problem and that the
origonal backup failed, perhaps due to outllook not being fully closed when
the backup ran.

"Joe Teixeira" <JoeTeixeira> wrote in message
news:E04DD956-6C3A-454B-A1CF-00D357F30D0A@microsoft.com...
>I instructed the Maxtor Backup Manager to back up that file. The file was
> copied to my E:\ (external hdd). Per your instruction, I copied the file
> the
> the Documents folder, then tried to open it using File>Open>Data File. I
> received a dialog box titled Personal Folders Password, Type the Password
> for backup.pst.
> OK - Cancel. I tried hitting Enter. It didn't work.
> Joe
>
> "DL" wrote:
>
>> How did you create the backup?
>> You dont Import a pst, within Outlook you open it (File>Open>Data File)
>> You might want to copy your backup.pst to Documents folder first
>>
>> "Joe Teixeira" <JoeTeixeira> wrote in message
>> news:0F9D7A82-A5C9-4B5B-B0BE-C2374E7D96D0@microsoft.com...
>> > This problem has been haunting me for years but now has become a
>> > crisis.
>> > I've been dutifully backing up Outlook.pst to an external HDD. I had a
>> > HDD
>> > crash last night and data on the drive was unable to be recovered, no
>> > problem, I have a back up. I tried to import the backup.pst tonight
>> > and
>> > it
>> > is prompting me for a password. I know, for certain, that I didn't set
>> > a
>> > password for this file. What's going on?

>>
>>
>>


 

Brian Tillman

Senior Member
"Joe Teixeira" <JoeTeixeira> wrote in message
news:0F9D7A82-A5C9-4B5B-B0BE-C2374E7D96D0@microsoft.com...

> This problem has been haunting me for years but now has become a crisis.
> I've been dutifully backing up Outlook.pst to an external HDD. I had a HDD
> crash last night and data on the drive was unable to be recovered, no
> problem, I have a back up. I tried to import the backup.pst tonight and it
> is prompting me for a password. I know, for certain, that I didn't set a
> password for this file. What's going on?


This is a fairly conclusive sign that your backup program, whatever it is,
doesn't handle PSTs properly and had ruined it. If your backup runs while
Outlook is open, that's probably why.

 
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