Outlook 2007 in XP Pro freezes up after starting.

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jmgoodall64



I copied the Personal Folders from one computer to this one to move my contacts. I am using Office 2007 in XP Pro. Now Outlook will start up but immediately freezes up. What can I do?

Distressed in Florida

jmgoodall64
 
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Russ Valentine

There's more to your story. State what you did in detail.Russ Valentine
 
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Ganesh Kumar N



Try to open Outlook in application safe and check if it opens fine. Go to Start->click on all programs-> Accessories-> Run-> Type "outlook /safe" without quotes and click on ok.(Note: there is a space between "k" and "/")

If it opens fine, then you can disable the add-ins in Outlook and verify the status. Check the link to disable the add-ins in office 2007:-

http://office.microsoft.com/en-us/outlook/HA100341271033.aspx

If the above steps fail, create a new profile and check. Refer the link on how to create a new profile:-

http://support.microsoft.com/kb/829918

Ganesh Kumar N
 
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