in outlook, contacts are organized by categor, e.g. "personal," "client," "prospect." contacts may switch from one category to another, e.g. from "prospect" to "client." each category is treated differently in terms of marketing or managing, e.g. "personal" contacts do not receive the same invitations to business events that "prospects" do.
can i create multiple business contacts folders under "business records," or is there another way to manage different categories of contacts within bcm?