Outlook : Unable to open jpg files

  • Thread starter LWest
  • Start date Views 2,103
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My work computer just went through an Active Directory transition. Since then, I am unable to open .jpg files. I get the error " Unsupported Format"

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
If you save it to your documents folder and double click to open, do you get the error?

Using the copy saved on the hard drive, Right click on choose Open with.. then select the desired program. Does it work opening from outlook now?

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