Inbox & Sent Mail to Trash--without asking.

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la4jackie



Have had windows 7 and outlook 2010 for about a month. 3 times now when I open outlook, ALL my mail that was in the "inbox" and "sent" folders are gone! At first I panick, then find everything has been moved to trash, which is a mess. Is there a setting I need to change? Any suggestions appreciated! This never happened when I had windows XP and outlook 2003.
 
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Francine Otterson



I would start by checking to see if a rule is setup - click on Home ribbon then Rules. Also check archive settings - Folder - AutoArchive Settings. If those are not the cause - then do you have any mobile device that may be moving them to the deleted folder?

Kind Regards
 
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la4jackie

I unchecked auto archive--it was set to clean up items after 14 days...it didn't say all emails, but maybe this was the problem. Thanks so much for you reply!
 
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