Problem with sending attachments emails !?

  • Thread starter ali.a.jamshidi
  • Start date Views 669
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A

ali.a.jamshidi

Some times when sending attachment email more than 1MB, with outlook, email stop in outbox and outlook trying to send it but nothing will happen. And then my receivers, contacts me and says: receive my emails for example 20 or 30 times then i cancel email and delete it from my outbox.(I test it with outlook 2010 but this appeared). How can i fix this problem? Please Help me. Thanks.
 
G

Gordon B-P

Is your Antivirus scanning outgoing emails? Try turning it off (the scanning that is) and see if that helps. You may have to uninstall and re-install without email integration depending on what AV you are running.
 
N

Niyamath Khan



Which is the security software installed on the computer?

You may start Outlook in Windows clean mode and then try to send attachments to verify if you are able to send.

Follow the steps in the link to start computer in clean boot:

http://support.microsoft.com/kb/310353

Note: Ensure to restart computer in normal mode once troubleshoot completed.
 
A

ali.a.jamshidi

My AV is Kaspersky. I disable AV mail antivirus in kaspersky, but problem is continue.!?
 
A

ali.a.jamshidi



I FOUND it. If you have this problem too. Incerease your server timeouts to Resolve your problem.

in Acount Settinigs> Click on your acount> More Settinigs> Advanced> Increase your Server Timeouts.
 
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