Doc opened as read only

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SFMain



I use ECopy Desktop for my scanning software. I used to be able to scan in a document and then click on Mail and it would pull up an email box. Since I've installed in the new Office 2007 Suite now once I scan in a document it tells me Document was opened as Read Only and I have to save it out to my desktop, then go to email, open message and attach it that way. Any ideas??
 
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Natasha Dsouza



Check if this issue occurs without scanning the document? Also ensure the scanning software is compatible with Office 2007?

Check if the issue occurs in clean boot. To start windows in clean boot refer the link below:

Windows Vista : http://support.microsoft.com/kb/929135

Note: After you have finished troubleshooting in clean boot, ensure you restart the computer in normal mode.
 
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