Trouble using Hotmail with Outlook connector, cannot receive mails

Not open for further replies.


I'm using Windows XP and Office 2007. I check my Hotmail using Outlook and Outlook Connector is installed. For some reason I can send from this accound but will not receive. My wife, using the same PC under a different log-in uses Outlook in the same fashion and is having the same problem. We have to go to the web to see the emails. I have " repaired" Outlook Connector in the add and delete programs section. I've had this happen before but cannot remember the fix. What am I forgetting, any ideas?

Ruchi Bisht

Do you get any error message when you hit the send /receive button in the toolbar?

Try the below steps mentioned below.

1. Open Outlook.

2. Click on Tools->Account settings.

3. Select the account and click remove.

4. Close Outlook.

5. Uninstall the Outlook connector.

6. Re-download the Outlook connector from the link below.

7. Open Outlook, re-add the Hotmail account using the connector and check.

Ruchi Bisht
Not open for further replies.