Incoming message too large to receive in Outlook 2007 - how to delete it so both send/receive again

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vanadee

I have forwarded a file from my office computer to home - but it is too large for Outlook to receive. My Outlook is automatically forwarded to Hotmail, which did receive the file. I have deleted it from Hotmail, thinking that might help. I have also cleared as many old items in inbox to try to create enough space, but I still cannot send/receive - get to about 3.5 MB and then tells me I've lost connection
 
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Ben M. Schorr [MVP]

What kind of account is your home computer trying to download it from? POP3? IMAP? Hotmail? Exchange? Something else?

 
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Ezil Vinoth

You can try to create a new PST file and make it default. This is to check if the outbox is damaged. Now try to send/receive and verify the status.

Create new PST file:

1. Open Outlook

2. Click on Tools> email account

3. Click on Data Files tab and click on Add

4. Click on ok and click on ok again and restart Outlook.

To make the PST default:

1. Open Outlook

2. Click on Tools> email account

3. Click on Data Files tab and highlight the second PST file and click on "set as default"

4. Click on close and restart Outlook, the emails will come to new PST, delete the email if you receive and follow the steps again and set the old PST default.
 
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