Can't create quickparts in Outlook 2010

  • Thread starter mingano
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mingano

I can select existing quickparts to insert into an email but the option to save the current selection as a new quickpart is greyed out. 32 bit office on 64 bit windows 7 home premium
 
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Raju S Das

Try opening Outlook in application safe mode and check. To open Outlook in application safe, click Start > All Programs > Microsoft Office > Press and hold the Ctrl key and click "Microsoft Office Outlook 2007". If everything works fine in Outlook safe mode, then disable the add-in(s). For information on disabling add-in(s) in Outlook check the Microsoft link below.

http://office.microsoft.com/en-us/outlook/HA100341271033.aspx#9

If this step does not work, create a new profile for Outlook and then check if it resolves your issue. Click here for information on creating Outlook profiles.
 
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