I am getting a 5102 error code ever time I try to sign into my hotmail account.

  • Thread starter neeed helpp
  • Start date Views 1,814
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neeed helpp

Can someone tell me how to fix 5102 error when signing into my hotmail account?

Brian Tillman

Senior Member
Are you using Outlook and the Outlook Hotmail Connector to access the Hotmail account or are you using your web browser? If the latter, ask in the Windows Live Solution Center Hotmail Portal.


Ezil Vinoth

If you are using Outlook 2003 follow the steps below.

1) Remove the Hotmail account from Outlook. Refer the link below for information on how to remove accounts from Outlook.

2) Delete the .OST file(s) associated with the Windows Live account.

a. Click on Start > All Programs > Accessories > Run

b. Copy and paste the following text in the Open field and then press "Enter":
%userprofile%\Local Settings\ApplicationData\Microsoft\Outlook

3) Delete the .ost file(s) from the above location and install the latest version of Outlook connector

4) Now configure the Hotmail account using Outlook connector in Outlook. Refer the link below for information on how to add Windows Live account in Outlook.
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