Outlook 2010 is not sending or receiving

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J G Strong

I posted this question yesterday and got no useful response, so I try again.

I transfered files to my new laptop using a Belkin Easy Trasfer kit. New laptop has Windows 7 and Office 2010; old laptop has XP. I did use the correct kit.

Outlook does open, but it doesnt send or receive. Error message is "Outlook data file cannot be accessed"

Would appreciate help on how to fix this. Thanks

Ben M. Schorr [MVP]

Did your Outlook.pst file transfer over? The Outlook.pst file isn't marked "Read-only" is it? If you check you mail profile (Control Panel | Mail) what PST file is it pointing to? (look under data files) and does it have the path correct?

Ezil Vinoth

Did you configure the email account in Outlook 2010?

What type of email account do you use (POP or IMAP or Exchange)?

Create a new profile and configure email account and verify the status.
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