Export from Outlook Express and Windows Live Mail fails to copy to Outlook 2010

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I'm exporting from Outlook Express and Windows Live Mail to Outlook 2010. I chose Export Messages to Microsoft Exchange and I selected individual folders to move one at a time. It shows it's transferring files for each folder with the number of files transferring. The green status bar moves as it completes each folder. But when I look in Outlook, there are no messages in the folders. When I go to the new individual folder it says "There are no items to show in this view." I acts like it's transferring my messages, but nothing there.

I had been transferring folders from Outlook Express and they transferred fine up to a point then it stopped, which I only noticed after the fact when I checked in Outlook as I went along. I discovered the above message started occurring after 11 folders had been successfully transferred then after that point no. The folder gets created, but no messages.

Yes, I had both emails clients open.

I looked at mydocuments\outlook files

name@xxxxxx.net - Microsoft Outlook Internet Settings.pst 96,489 kb

outlook.pst 1,936,401 kb

I don't know why this is here but I also have temp versions of the same files.

~outlook.pst.tmp 64 kb (changes can be zero then jump to 64)
~name@xxxxxx.net - Microsoft Outlook Internet Settings.pst.tmp 64 kb (changes can be zero then jump to 64)

C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook contains the following:



Microsoft Outlook Internet Settings.sharing.xml.obi

outlook.pst 2,096,912 kb

I did see back in April someone had the same problem, but completely lost with the answer by Diane Paremsky.

There was also something about Shift+6, but I got lost there and it didn't do anything anyway when I Shift+6 it in Outlook.
"look in Folder list (Ctrl+6) and make sure there is only 1 set of folder" I have no idea what this means or what Folder list means in this case.

I followed the instructions at http://support.microsoft.com/kb/980534 for transferring. Like I said it was working fine then just stopped transferring thought it looks like it did. I had the same folders also on Windows Live Mail and then tried to transfer them, but had the same results. Windows Live Mail is my default email.

I am using Office Professional 2010 32-bit on XP SP3.

I basely know nothing about using Outlook 2010. I am only importing files so I can convert to pdfs and keep attachments by Acrobat X.

Thanks for any help.


An additional problem has occurred.

Task 'pop.....net.com - Receiving' reported error (0x8004060C) : 'The message store has reached its maximum size. To reduce the amount of data in this message store, select some items that you no longer need, and permanently (SHIFT + DEL) delete them.'

Again I found an answer or so it seems though I do not understand:

"It sounds like you installed Outlook 2010 using the older ANSI format for a .pst file which has an upper limit of 2 gigs for a mail store (the practical limit is somewhat lower before you start having problems.) You need to create a new .pst file in the Unicode format (which can go to 32 terabytes!) and move your mail from OE to the new .pst file and close the old .pst file.


Not only don't I know what a mail store happens to be it seems to indicate my problems might be the result of lack of space. I could have certainly reached a 2 GB limit as all my emails are 8.53 GB (82,797), which is why I want to convert to pdf files. Anyway, I was importing the big file folders so I suspect I might have hit a 2 GB limit if that's the problem.

I have no idea how you creat a new .pst file in Unicode format or where you create it and how do you close an old .pst file (didn't say delete).

Again any help appreciated.
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