Owa failed to initialize after install of rollup 2 for Exchange 2010 SP1

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Steinar Grande

Almost the same that happens after rollup1!?

What now?::

Outlook Web App didn't initialize. If the problem continues, please contact your helpdesk.

Couldn't find a base theme (folder name=base).

Anyone?
 
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Michael Hibbs

Having same issue....

Anyone with an answer.... GREATLY appreciated!
 
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Michael Hibbs

sorry, real answer

stop iis default website

replace (if in default install location, see below):

C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Owa\14.x.x.x\ subfolders

with original folders from exchange install media location

(DVD Drive):\SETUP\SERVERROLES\CLIENTACCESS\OWA\VERSION\ subfolders

restart iis default website

And it should work
 
D

Dave Stork

Was the RU2 installed with elevated permissions? In my experience updating Rollup with MSP files tend to have trouble with UAC.Technical Specialist / Infrastructure Architect @ www.OGD.nl - MCSE 2003 Messaging - MCITP Enterprise Messaging Administrator 2007 & 2010
 
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JayDG

I had the same issue with RU1 and now RU2. I tried copying the themes over and instead of the couldn't find a base theme error, I now get this error

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDR; InfoPath.2; MS-RTC LM 8; .NET4.0C; .NET4.0E)
Timestamp: Fri, 24 Dec 2010 03:03:22 UTC
Message: Syntax error
Line: 1
Char: 1
Code: 0
URI: https://2008dc.getzsome.com/owa/14.1.270.1/scripts/premium/flogon.js
 
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JayDG

That did no good. I had to copy all the owa files from C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Owa\14.1.255.0 to C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Owa\14.1.270.1 as a good portion of the files were missing. I then had to run Remove-owavirtualdirectory and New-owavirtualdirectory. All is working well now.
 
S

Steinar Grande

Thanks !

I Run the UpdateCas.ps1

[PS] C:\Program Files\microsoft\Exchange Server\V14\Bin>.\UpdateCas.ps1

[14:54:52] ***********************************************
[14:54:52] * UpdateCas.ps1: 24.12.2010 14:54:52
Creating a new session for implicit remoting of " Get-ExchangeServer" command...
[14:55:06] Updating OWA/ECP on server " E.server2010"
[14:55:06] Finding ClientAccess role install path on the filesystem
[14:55:07] Updating OWA to version 14.1.270.1
[14:55:07] Copying files from 'C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\owa\Current' to 'C:\Program
Files\Microsoft\Exchange Server\V14\ClientAccess\owa\14.1.270.1'
[14:55:24] Found 1 OWA virtual directories.
[14:55:24] Updating OWA virtual directories
[14:55:24] Processing virtual directory with metabase path 'IIS://" E.server2010" .domain.com/W3SVC/1/ROOT/owa'.
[14:55:24] Creating metabase entry IIS://" E.server2010" .domain.com/W3SVC/1/ROOT/owa/14.1.270.1.
[14:55:24] Configuring metabase entry 'IIS://" E.server2010" .domain.com/W3SVC/1/ROOT/owa/14.1.270.1'.
[14:55:24] Saving changes to 'IIS://" E.server2010" .domain.com/W3SVC/1/ROOT/owa/14.1.270.1'
[14:55:25] Saving changes to 'IIS://" E.server2010" .domain.com/W3SVC/1/ROOT/owa'
[14:55:25] Update OWA done.
[14:55:25] Updating ECP to version 14.1.270.1
[14:55:25] Copying files from 'C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\ecp\Current' to 'C:\Program
Files\Microsoft\Exchange Server\V14\ClientAccess\ecp\14.1.270.1'
[14:55:27] Update ECP done.

___________________________

And Owa is back !.

=SG=
 
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