Problems getting a remote client working.

  • Thread starter barleytwist
  • Start date Views 491
Not open for further replies.


I have added a Vista client to the network. Client is up to date with all updates. It is set for remote working as is the user assigned. It spent several hours synchronising its files and many of them still have that round green symbol against the file name (don't know what it is for though).

I take the client home to test remote working. This is the first test for a client. I should point out I am using the built in SBS certificate.

I can get Outlook 2010 to access emails remotely and can send emails.

I can open the RWW interface and see emails that way.

Here are the issues:

1. I cannot access the Internal website Companyweb :987 - IE reports unable to connect. However I can access the website from my own W7 laptop using that users logon.

2. When Vista starts I get a message saying "\\myserver\RedirectedFolders\username\Desktop refers to a location that is unavailable". Rather a long message to reproduce here.

3. When I open any document Word reports a problem with normal.dotm. When I try to close Word it hangs even when closing via the Task Manager and have to logoff to close Word.

Advice appreciated.
Many thanks for your time.
Not open for further replies.