Email type set to MAILTO

  • Thread starter route6668
  • Start date Views 3,310
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route6668

the last two days I have users say they reply to emails that originated outside our org and they receive NDR's that read:

None of your e-mail accounts could send to this recipient

on the properties of the email address, changing the Email Type from MAILTO to SMTP works.

but we shouldnt have to do that.

we are using Outlook 2007SP2 and Exch 2007 sp1 rollup 9.

any help would be greatly appreciated.
 
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Ed Crowley [MVP]

Do you have contacts in your directory, or, more specifically, did you used to have mail-enabled contacts in your directory for these recipients?Ed Crowley MVP " There are seldom good technological solutions to behavioral problems."
 
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route6668

nope, I know the one user didnt even have the email address in her contacts.
 
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